Shipping, RETURNs & TurnAround TIme

SHIPPING

Orders ship in the order they were received. Prior to placing your order, please review our estimated Turnaround Time to find out when you can expect your item to ship. You will receive an email with tracking information when your order has been shipped.

Continental U.S. Shipping Rates:

Orders of $75.00 or more (before tax) ship FREE via USPS Priority Mail.

For orders below $75.00:

  • USPS 1st Class Mail (Varies by Destination): $4.75+, depending on order weight.
  • USPS Priority Mail (2-3 Business Days): $6.79+, depending on order weight.
  • USPS Express Mail (1-2 Business Days): $25.00+, depending on order weight.

Insurance (Optional): +$3.50

Note: Delivery times are approximate. Please understand that we cannot control delays that may be caused by the postal system.

Please inspect your orders immediately upon receipt. If you believe you have received an incorrect or defective item, please contact us within 3 days from the time you receive your package.

TRACKING NUMBERS

It’s important to provide us with an accurate email address when placing your order so we can send you the tracking number for your shipment.

ADDRESS CORRECTIONS + UNDELIVERABLE PACKAGES

If we receive a shipment back due to an incorrect address entered by you, you will be charged for the cost to re-ship the package, regardless of the cost of your order. If a package is returned due to an error on our part, we will reship the package at no cost to you.

PAYMENT METHODS

We accept VISA, MasterCard and PayPal.  Note that while all payments are processed securely by PayPal, customers are not required to have a PayPal account.

SALES TAX

We only charge sales tax for items delivered to Alabama addresses.

PRICE CHANGES

Prices and availability are subject to change.

RETURNS

Sorry, but no.  Our items are made to order, with many of them personalized.  For this reason, all sales are final. If there is a problem with your order, please notify us within 3 days of receiving your items.

If there is an error on our part, please e-mail a photo of the item; we will work with you and make things right. We cannot be held responsible for errors on your part.

We provide descriptions of all of our items so that you are given as much information as possible prior to your ordering.

Please contact us if you have any questions.

TURNAROUND TIME

Thank you very much for visiting our site and your interest in our products. Please understand that creating your beauties takes time. EVERY personalized piece is made-to-order, from start to finish. These designs are not mass-produced – they are handcrafted.

Standard production is currently taking 1-2 weeks.

Delivery times shown are calculated in business days for the continental United States. To estimate when your order will arrive, add the current turnaround time + the delivery time noted for your selected shipping method.

Please feel free to contact us if you have any questions.